Payment and shipping

LET ME JUST SAY…

First of all let me say that I paint for joy and I want my paintings to bring joy. It really matters to me that you are happy with your painting and I do everything to maintain a good relationship with the buyer. If you have any questions or you are unsure about anything to do with the painting itself, payment or shipping, please contact me. For me, selling paintings is not just a matter of business, each painting is done with love, has its own character and is special to me.

SECURE PAYMENT BY PAYPAL

I offer several payment methods, PayPal, bank transfer and payment by card on collection. I recommend using PayPal, which gives you the extra level of security and the payment is done right away. You don’t need to have a PayPal account; credit and debit cards are accepted with this payment method as well, just click on Check out as guest button when you get to the PayPal page.

SHIPPING

The painting is carefully packed in a cardboard box with plenty of bubble wrap to protect it and is shipped within 5 business days after receiving your payment, although if I can, I will send it right away or the next day. I use Royal Mail for shipping; the painting is always insured and tracked all the way to you.

The price of shipping will vary a lot, depending on the size and the weight of the package. Prices start from £11 for smaller paintings within the UK, £20 within the EU and £45 for more faraway destinations like the USA or Australia. You can always see your shipping price calculation on the shopping cart page, when you add the painting to cart. If any doubt, please contact me.

RETURN POLICY

If the painting arrives damaged please don’t open it and let me know right away. If you find there is something wrong with the actual painting you bought, you have 14 days to return it, in that case the postage is paid by the buyer. Fully tracked and insured postage is required in case there would be any problems with the delivery. No returns will be accepted later than 14 days after the painting has been delivered.
If there are any problems with an order, please contact me first to see what the best solution would be.

PRIVACY

All the personal details you enter during the registration will be used only for the purpose of the sale of that particular painting. I won’t start sending you unrequested advertisement emails or post, nor I will give your details to anybody else. Everything remains strictly confidential.

COOKIES

As with most websites, this website uses cookies; it would not be able to function without them. The cookies are used only for the most important functionality, nothing dodgy going on here!